PRIVACY POLICY

This Privacy Policy applies between you, the user of this website, and EH a'i Feibion, the owner and provider of this website. EH a'i Feibion takes the privacy of your information seriously. This policy explains how we collect, use, store and protect your personal information when you use our website or contact us.

Who are we

EH a'i Feibion is an electrical and renewable energy business providing services including solar panel installation, battery storage systems, electric vehicle charging points, and domestic and commercial electrical work.

For the purposes of data protection legislation, EH a'i Feibion is the Data Controller.

What Information We Collect

We may collect the following information:

Name
Email address
Telephone number
Address (where required to provide a quotation or service)
Details of any enquiry or message you send to us
Any additional information you choose to provide when requesting a quotation or using our services

We may also collect technical information automatically, including:

IP address
Browser type
Device type
Pages visited
Date and time of your visit

How We Collect Your Information

We collect information when you:

Complete a contact form on our website
Contact us by telephone or email
Request a quotation
Arrange a site visit
Use our services
Browse our website

How We Use Your Information

We use your information to:

Respond to enquiries
Provide quotations
Arrange site visits
Deliver our electrical and renewable energy services
Maintain business records
Improve our website and services
Comply with our legal obligations

We will never sell or rent your personal information to third parties.

Sharing your information

We will only share your information where necessary, for example with:

Website hosting and IT service providers
Professional advisers such as accountants or solicitors
Public authorities where required by law

Keeping your information secure

We take appropriate technical and organisational measures to protect your personal information against loss, misuse or unauthorised access.

Any electronic information is stored securely with restricted access.

How long we keep your information

We will only retain your personal information for as long as necessary to:

Provide our services;
Meet our legal obligations;
Resolve disputes; or
Maintain appropriate business records.

When your information is no longer required, it will be securely deleted.

Your rights

Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act, you have the right to:

Request a copy of the personal information we hold about you;
Ask us to correct inaccurate or incomplete information;
Request that we delete your personal information where appropriate;
Restrict how we use your personal information;
Object to the processing of your personal information in certain circumstances;
Request that your personal information be transferred to another organisation.

To exercise any of these rights, please contact us.

If you are unhappy with how we have handled your personal information, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).

Cookies

Our website may use cookies to improve your browsing experience and help us understand how visitors use our website. You can manage or disable cookies through your browser settings.

Please see our Cookie Policy for more information.

Links to other websites

Our website may contain links to other websites. We are not responsible for the content or privacy practices of those websites and encourage you to read their privacy policies before providing any personal information.

Changes to this policy

EH a'i Feibion may update this Privacy Policy from time to time to reflect changes in legislation or the way we operate. Any changes will be published on this page.

Contact us

If you have any questions about this Privacy Policy or how we use your personal information, please contact:

EH a'i Feibion

Email: euros@ehrenewables.cymru

Phone: 07748115429

Last updated: July 2026

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